HINDSIGHT.US BETA - Now Recruiting Shoppers

Post Your Jobs for Free

You schedule mystery shops. You know the hard part. The right shopper. The right town. The right day. This door is built for schedulers. It is built for scheduling companies. Hindsight puts its trained shopper network in front of you. Browse profiles. Book vetted shoppers for your own assignments. Fill shops faster. Hindsight is always 20/20!

Signing up is free. The basic services are free. Terms for anything further are settled directly with Hindsight. No payment is taken anywhere on this site.

Request Free Access

How It Works

A scheduling coordinator with a headset at his desk
  1. Request database access.

    Start with the form below. Signing up is free.

  2. Verification.

    Hindsight confirms who you are. Hindsight confirms what you schedule. Shoppers hear only from real companies.

  3. Browse vetted shoppers. Book them.

    Find shoppers by area. Find them by business type. Fill your assignments faster.

  4. Reports come back.

    Shoppers file every report online. They file from the phone. Every report carries a score. Timeliness. Completeness. Acceptance.

Pick Your Business Types

Tell us what you schedule. Pick the tabs for your business types. The form below follows your pick.

Car Dealerships (Sales & Service)

Sales evaluations. Service evaluations. Our shoppers cover the full visit. The greeting. The needs assessment. The test drive. The pricing presentation. The follow-up.

Apartment Leasing & Property Management

Leasing evaluations. Our shoppers follow the prospect’s path. The phone call. The tour. The model apartment. The close. The follow-up.

Resorts, Hotels & Cruise Ships

Guest-experience evaluations. Our shoppers report the full stay. Check-in. Rooms. Restaurants. Amenities. Service.

Casino, Horse Track, Boat Casinos

Guest-experience evaluations only. Floor service. Restaurants. The hotel. Cleanliness. Amenities.

Senior Living / Assisted Living

Tour evaluations. Family-experience evaluations. Our shoppers report what families feel. Warmth. Honesty. Cleanliness. Follow-up.

Common Questions for Schedulers

A customer about to ask a question at a service counter
What is the shopper database?

The shoppers Hindsight recruits. The shoppers Hindsight trains. The shoppers Hindsight evaluates. Access lets you find them. Access lets you book them for your own assignments. No recruiting from scratch.

Who can request access?

Schedulers at mystery shopping companies. Employers at mystery shopping companies. Hindsight verifies every request before access opens. Shoppers hear only from real companies.

Is requesting access free?

Yes. Signing up is free. The basic services are free. Terms for anything further are settled directly with Hindsight. Nothing is charged on this site.

How are shoppers vetted?

Hindsight recruits mystery shoppers. Hindsight trains them. Hindsight certifies them. They are also called secret shoppers. Every report is scored. Timeliness. Completeness. Acceptance. The highest-rated shoppers get the best jobs first.

What do shoppers never do?

No surveillance. No following any person. No investigating any person. No integrity stings. No theft stings. No testing an individual employee for wrongdoing. No gathering evidence about a person. No recording conversations.

Request Free Database Access

Fields marked * are required. Signing up is free. No payment is taken anywhere on this site.

What do you schedule? (tick any)

Request received.

Thanks — signing up is free. Hindsight will follow up to verify your company and talk through access and terms.

What Our Shops Do — and Never Do

A customer greeted warmly at a business entrance

Every Hindsight shop follows one bright line. Our people are ordinary customers. Nothing more.

Do: evaluate the experience as an ordinary customer. The greeting. Cleanliness. Speed. Script compliance. Facilities. Food quality. Stay quality.

Never do: surveillance. No following any person. No investigating any person. No integrity stings. No theft stings. No testing an individual employee for wrongdoing. No gathering evidence about a person. No recording conversations. Our shoppers act only as ordinary customers. They evaluate a service.

Photos: shoppers photograph what a guest can see. The property. Their receipt. Their invoice. Each photo is filed inside the report as evidence. Never restricted areas. Never another guest’s documents. A photo is not a recording. No conversation is ever recorded.

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